Andy provided excellent and professional service. Made it simple and easy to understand without pushing or hurry. Thank you very much!
Jayne Dodd has helped me out a few times in the past, and each time she has been great from start to finish. I will be in touch again when my mortgage needs looking at.
As always, Dave Freeman (our senior Advisor) has provided us with an excellent service. Dave listens to what we require and advises us accordingly. He is extremely knowledgeable, efficient, approachable (we can ask absolutely ANY question we have), professional, cheerful and genuinely very happy to help. We get an excellent personalised service and always have 110% confidence in everything Dave advises us on. During the current remortgages, we have also been supported and advised by Shirley Gooden (Mortgage and Protection Adviser) who has been working away behind the scenes ensuring everything goes smoothly. Shirley is always happy to answer all our questions and does so efficiently, professionally, very promptly, clearly and honestly. Bonnie who is always on the end of an email is cheerful, helpful, efficient and always ‘up to speed’ tracking the progress of our case; chasing, contacting and following up on things on our behalf regularly with solicitors etc, keeping us informed and up to date with the progress of the work. Bright Financial Service, and all the brilliant team literally take the stress out of our re
mortgaging and any other services we require. They are always on the end of the phone or email throughout and always get straight back to us. It is like having a team of fairies who magically do all the hard work for us and who are always there to advise and support us throughout. A huge thank you to you all, we don’t know what we do without you.
Thanks to the whole team. Especially Shirley Gooden who dealt with my enquiries and had to arrange all the documents in order to proceed for my mortgage. She made a daunting experience much easier to deal with and much more pleasant. Many thanks.
I found my dealings with Chris and Jessica to be professional but also friendly at all times. This is the 2nd time we have used Bright Financial when remortgaging. We would not hesitate in using them again or recommending to friends and family.
Jim and Jess worked extremely hard on our behalf and always made time to answer queries and chase up other parties. Really appreciated all their efforts
I have only ever used Chris Cocksedge for mortgage advice and I wouldn’t go anywhere else. He is great and I wouldn’t hesitate to recommend him.
What can I say? To give a massive thank you to Paul does not do his service any justice. My
case has been challenging to say the least with various issues cropping up at every available
opportunity. None of which were in any way related to bad advice or lack of attention on Paul’s
part. But at every stumbling block Paul dealt with it by offering several solutions. He has really
earned his salary with this case! I don’t think he can truly ever understand the impact that his help
and work has had on my family. His perseverance when I felt like forgetting the whole thing has
ensured that my family will get to have our forever home and that my twin girls will grow up in a
lovely environment. Paul is an absolute credit to your company. THANK YOU, THANK YOU,
THANK YOU, THANK YOU.
We can’t thank Rachel Black & her team enough for their courteous & friendly service in the remortgage of our house. What can be a very stressful time & a minefield has been none of the above thanks to the support & advice we have received. We used Bright services before when remortgaged & were assigned Rachel back then & we will be using Bright again in 2 years time when our mortgage deal will be up. We would highly recommend Bright to friends & family. It’s a
big thumbs up from us.
Chris has been outstanding!! Incredibly knowledgeable with advice over the last 2 years that has resulted in me working towards and securing a pretty tricky remortgage. I am very grateful for his ongoing support and professional advice. I would absolutely recommend him to friends and family.
I must also note that Katie Perryman was also an excellent attribute to Bright. Katie continually
checked on progress, answered questions with speed and was a great support during the process.
Many thanks all!!
A great team that provided helpful advice and services that are greatly appreciated.
Recommended a will service that proved to be just as professional!
Our experience with Chris has been amazing he is a credit to the company, and I know we will use
you again if we need anything
Mark and Jessica were very friendly and helpful and kept me informed at every step of the way and helped me get the mortgage I needed after being told by my bank it couldn’t be done a hassle free service I would recommend him and use him again in the future
Keep doing what you’re doing Chris & Julian.
Brilliant, super helpful, I have already recommended to two other people.
Extremely efficient and inspires confidence in me that they would find me a suitable mortgage.
The help that I have received has been so helpful. They have always kept me informed and help keep my sanity. I would never even consider using anyone else. Without Chris Cockedge’s invaluable advice I do not believe I would have found the mortgage or
insurances that suited us.
Excellent service and given that the product that I required was a bit unusual and not in the usual mortgage bracket it meets my criteria.
An excellent service, very professional and extremely helpful. Thanks very much.
Jessica was really helpful and contacted me many times to let me know how everything was coming along. Both Jessica and Mark have worked really hard and I am very grateful for everything they have done. Thank you.
Both Sarah and Katie were extremely helpful and professional during my remortgage process. Sarah found a deal that I was ecstatic with and even though I had agreed to those terms, continued to look for an even better deal, which saved me even more money.
Katie was incredibly helpful and constantly kept me up to date with the application process at every stage.
Nothing was too much trouble for the pair and I would have absolutely no hesitation in recommending them to anyone looking for a mortgage adviser.
My whole experience with the team was fantastic from start to finish. This was my first time purchasing a property and my i had some challenging credit history which required to be overcome. Rachel walked me through and made everything very simple for me and sourced a very good mortgage agreement on my behalf as well as providing advice and recommendations on other topics, income insurance etc. Well worth the money for the support and guidance received could have done it without the team. Chris was also hugely helpful in dealing with any enquiries and always managed to resolve in very timely manner. his support throughout was fantastic, again cant emphasises enough great team and fantastic service provided, worth every penny and i will gladly recommend and continue to use again and again.
I had no idea where to turn and I thought I’d be renting for the rest of my life. You have helped me to get back on the property ladder and I thought this was not possible. It is also the best customer service I have received in any shape or form in the last 20 years. I cannot thank you enough for all your support.